Privacy Policy

ChiroSlot, Inc. ("we", "us", or "our") operates the ChiroSlot scheduling platform (the "Service"). This page informs you of our policies regarding the collection, use, and disclosure of personal data when you use our Service and the choices you have associated with that data.

We use your data to provide and improve the Service. By using the Service, you agree to the collection and use of information in accordance with this policy.

Information We Collect

Account Information

When you register for an account, we collect information such as your name, email address, phone number, clinic name, and billing information.

Patient Data

You may input patient information into the Service, including names, contact information, appointment history, and notes. You are responsible for ensuring you have appropriate consent to store this information and that your use complies with applicable healthcare privacy regulations.

Usage Data

We collect information on how the Service is accessed and used, including your computer's Internet Protocol (IP) address, browser type, browser version, the pages of our Service that you visit, the time and date of your visit, the time spent on those pages, and other diagnostic data.

Cookies and Tracking

We use cookies and similar tracking technologies to track activity on our Service and hold certain information. Cookies are files with a small amount of data which may include an anonymous unique identifier. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent.

How We Use Your Information

We use the collected data for various purposes:

To provide and maintain the Service
To notify you about changes to our Service
To provide customer support
To gather analysis or valuable information so that we can improve the Service
To monitor the usage of the Service
To detect, prevent, and address technical issues
To send appointment reminders and notifications on your behalf
To process payments and send billing information
To send you marketing communications (with your consent)

Data Storage and Security

Your data is stored on secure servers. We implement appropriate technical and organizational security measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction.

All data is encrypted in transit using TLS (Transport Layer Security) and at rest using industry-standard encryption. We regularly review and update our security practices to ensure the protection of your data.

However, no method of transmission over the Internet or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal data, we cannot guarantee its absolute security.

Data Sharing and Disclosure

We may share your information in the following situations:

Service Providers: We may employ third-party companies and individuals to facilitate our Service, provide the Service on our behalf, perform Service-related services, or assist us in analyzing how our Service is used.
Business Transfers: If we are involved in a merger, acquisition, or asset sale, your personal data may be transferred.
Legal Requirements: We may disclose your personal data if required to do so by law or in response to valid requests by public authorities.

We do not sell, trade, or rent your personal information to third parties for marketing purposes.

Third-Party Services

We use the following third-party services:

Payment Processing: We use Stripe to process payments. Your payment information is handled directly by Stripe and is subject to their privacy policy.
Email Services: We use email service providers to send transactional emails and appointment reminders.
SMS Services: We use SMS providers to send text message reminders to your patients on your behalf.
Analytics: We may use analytics services to understand how our Service is used.

Data Retention

We will retain your personal data only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use your personal data to the extent necessary to comply with our legal obligations, resolve disputes, and enforce our policies.

If you cancel your subscription, your data will remain accessible in read-only mode for ninety (90) days, after which it will be permanently deleted from our servers.

Your Rights

You have the following rights regarding your personal data:

Access: You can request access to the personal data we hold about you.
Correction: You can request that we correct any inaccurate or incomplete data.
Deletion: You can request that we delete your personal data, subject to certain legal exceptions.
Export: You can export your data at any time through the Service.
Opt-out: You can opt out of marketing communications at any time.

To exercise any of these rights, please contact us using the information provided below.

Children's Privacy

Our Service is not intended for use by children under the age of 18. We do not knowingly collect personally identifiable information from children under 18. If you become aware that a child has provided us with personal data, please contact us.

International Data Transfers

Your information may be transferred to and maintained on computers located outside of your state, province, country, or other governmental jurisdiction where the data protection laws may differ from those of your jurisdiction. By using the Service, you consent to this transfer.

Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date. You are advised to review this Privacy Policy periodically for any changes.